Mid-Career RecruitmentHotel management staff
AcceptingWe are looking for members to help create a "stay experience" in the birthplace of Hoshino Resorts.
Kai Kusatsu to open in spring 2026
Admission Information
| Job openings | service team |
|---|---|
| Job Description | Our service team will be involved in all operations from check-in to check-out, along the timeline of your stay. That's why we are able to listen to actual customer feedback, analyze it, work with colleagues to develop plans, and improve customer satisfaction. The service team's job is to "create a great stay" through multitasking. We are currently recruiting at the following locations. ①Karuizawa Office HOSHINOYA Karuizawa 2. Shinshu Area (Kai Alps/Kai Oku Hida) [Opening in spring 2026] World Kusatsu *Detailed information and entries can be found below. https://hoshinoresorts.com/jp/recruit/mid-career/3050/ |
| Employment status | Permanent |
| Working hours | 0:00-23:59 Shift system [If working outside of the KAI brand] 1 hours work per day, 8 hour break [If working for the Kai brand] Monthly flexible work system (1 hours/week, 40 hour break/day) |
| Location | HOSHINOYA Karuizawa |
| Closest Stations | [Karuizawa Office] Shinano Railway: Nakakaruizawa Station [Kai Alps] Oito Line: Shinano Omachi Station [Kai Oku-Hida] Takayama Main Line: Takayama Station [Kai Kusatsu] Agatsuma Line: Naganohara-Kusatsuguchi Station |
| Salary | University graduate/graduate school graduate/Monthly salary of 240,000 yen or more Junior college/vocational school/Monthly salary 200,000 yen or more High school graduate/monthly salary 180,000 yen or more We will consider your age and experience at the time of joining the company. In addition to the above, overtime pay will be paid in full per minute. Salary increase once a year / Bonus twice a year Trial period available (3 months) There will be no change in salary or benefits during this period. |
| Treatment and benefits | ■Complete social insurance (health insurance, welfare pension, employment insurance, workers' compensation) ■Defined contribution pension (HR401k) ■Hoshino Resort related facility usage discount system ■Hoshino Resorts REIT Investment Corporation Cumulative Investment System ■ Retirement allowance system Congratulatory/condolence money ■Long service award ■ Retirement award [Various allowances] ■Transportation expenses provided (according to company regulations) ■Overtime allowance (full payment) ■Late night work allowance [Others] ■Various in-house training ■In-house business school “Rokumura Juku” ■Management candidacy system and support program for candidacy ■ Qualification acquisition support system ■Study leave system |
| Transportation cost | Commuting expenses paid (according to company regulations) |
| Days off and leave | Annual paid leave, condolence leave, maternity leave, childcare leave [If working outside of the KAI brand] 115 days off per year 2 days off per week, 11 additional days off [If working for the Kai brand] 3 days off per week, 7 days extra off in the first year *Two days off per week during training period only |
| Post-application process | ■Enter from the application form below ↓ ■First interview (scheduled online) ↓ ■Final interview (scheduled on-site or online) ↓ ■Unofficial offer |
| Interview | On-site or online |
| Remarks | For more information and to enter KAI Kusatsu, please visit this URL. https://hoshinoresorts.com/jp/recruit/mid-career/3050/ |