Karuizawa Hoshino area is a place where rich nature and people coexist.
Please respect the people, animals and plants that live here, and help us make sure everyone has a comfortable stay.
Request from Karuizawa Hoshino area
- Please help us by taking our trash home with us.
- Smoking is prohibited within the area. If you wish to smoke, please use the smoking area.
- There is no luggage storage service. Please use the coin lockers at the nearest station.
- Please refrain from feeding wildlife.
- Please refrain from bringing in food from outside the area.
- Please refrain from any behavior that may cause a nuisance to other customers.
Barrier-free Information
- There are parking spaces for people with disabilities in P1 to P3 of the Hoshino area parking lot. There is a slope from the parking lot to the facility, allowing wheelchair access. Please note that wheelchairs are not available for rental.
- There are wheelchair-accessible toilets at Harunire Terrace, Village Diner, and Tombo-no-Yu. A baby bed (diaper changing table) is also available. We do not have an ostomate.
Cashless payment available at each store
Tombo no Yu, Sonmin Shokudo
- Credit card
- Electronic money
- Code payment
Harunire Terrace
- Credit card
- Electronic money
- Code payment
*Not available at Sawamura and Kawakamian.
Picchio Keraike Ice Rink
- Credit card
- Electronic money
*Not available. - Code payment
Parking advance payment machine
In addition to cash, you can use the following cashless payments.
For more information about parking, please click here.
- Credit card
- Electronic money
- Code payment
For customers with pets
- Please do not leave your pet unattended while in the facility, and be careful not to cause any inconvenience or danger to other guests.
- Please be sure to keep your pet on a leash or use a carrier bag or pet cart.
- Owners are responsible for disposing of excrement, damage to fittings, injuries, etc.
- This facility is not responsible for any troubles between guests regarding pets.
To customers taking photos/videos
- Please refrain from any behavior that may cause a nuisance to other customers, such as occupying the same area for a long period of time, blocking the path, or leaving equipment unattended.
- Location photography, photographs, videos, videos, etc. for the purpose of sales or commercial use are not permitted.
- Please refrain from flying small unmanned aircraft such as drones.
- If you wish to take photos, videos, videos, etc. for the purpose of reporting or gathering information, you will need to apply, so please contact us in advance.CLICK HERE